After a great year in 2015, Expense Reduction Analysts has received the esteemed 2016 World-Class Franchise certification from the Franchise Research Institute.
With over 650 franchisees in over 25 countries, Expense Reduction Analysts has positioned itself as the global leader in cost management consulting, believing that all organizations deserve the best supplier relationships at a lower cost. ERA, who has completed more than 18,000 cost reduction projects for more than 5,000 clients, is seen as a strategic business partner for franchisees around the world.
"It is truly an honor for ERA to receive this certification that shows our dedication to franchisee success," said Michael Nicholas, CEO of Expense Reduction Analysts North America. "The 2015 World-Class Franchise certification proves that our franchisees are eager to work together and become successful."
An independent, confidential franchisee validation survey was conducted by the Franchise Research Institute, given to 100% of all ERA franchisees in the United States. This survey is designed to determine the quality of 10 key metrics crucial to franchisee success such as overall quality, growth potential, support and communication.
ERA helps organizations put additional cash flow to put to work in their business by finding savings within their supplier base without any compromise to supplier quality and service. With locations in USA, Canada, South America, United Kingdom, Europe, Australia and New Zealand, ERA is the largest and most experienced consultancy of its kind in the world.
"One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees," said Jeff Johnson, Founder and CEO of the Franchise Research Institute. "A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. Expense Reduction Analysts was not afraid to ask their franchise owners tough questions, and their high marks provide scientific documentation that they are consistently meeting franchisees' needs."